Privacy Policy

We collect information you provide directly when you:

• Create an account (email address, name, password or sign-in token)
• Sign in via a third-party identity provider (Apple, Google) — we receive a unique identifier and any name/email you authorize
• Configure a business or company profile (business name, address, phone, logo, branding)
• Add customers, jobs, quotes, invoices, expenses, inventory, or other records
• Upload photos, sketches, or other content
• Send messages or contact us for support
• Respond to surveys or provide feedback

When you use our Apps, we automatically collect:

• Device information: device model, operating system and version, unique device identifiers, language, time zone
• Usage data: features accessed, screens viewed, actions taken, session duration, crashes and errors
• Log data: IP address, request times, approximate location derived from IP
• Diagnostics: performance metrics and anonymized stack traces submitted by error-monitoring tools

Subscription purchases are processed by the Apple App Store or Google Play Store. We do not collect or store your full payment card details. We receive only a purchase confirmation, the product purchased, and a transaction identifier from the relevant store.

Where our Apps allow you to accept payments from your own customers (for example, via Stripe), payment card information is handled directly by that payment processor under their own privacy policy. We receive only metadata required to associate the payment with your account.

Some features require operating-system permissions. You can grant or revoke each permission at any time in your device settings:

• Camera: capture job-site photos, scan barcodes
• Photo Library: attach existing photos
• Notifications: deliver job, quote, and payment alerts
• Location (when applicable): tag job addresses, calculate mileage
• Contacts (when applicable): add customers from your address book

We do not access permissions you have not granted, and revoking a permission only disables the corresponding feature.

If you connect an Apple ID or Google account to sign in, we receive a unique identifier and the name and email you authorize. If you connect an external accounting service (for example, QuickBooks), we receive only the data you explicitly authorize that service to share with us.

We share information with vendors who perform services on our behalf under written data-protection terms. Categories include:

• Cloud hosting and database: to store your account and content
• Authentication providers: Apple and Google for sign-in
• App distribution: Apple App Store and Google Play Store
• Push notification delivery: Apple Push Notification service, Firebase Cloud Messaging, and Expo
• Payment processing: Stripe and the relevant app store for subscription purchases
• Email delivery: for transactional emails such as quote acceptance and password reset
• Error monitoring and analytics: to diagnose crashes and improve reliability
• AI and machine-learning providers: when you opt in to AI-assisted features, we transmit only the content necessary for the feature you invoked

We may disclose information when we believe in good faith it is necessary to:

• Comply with applicable law, subpoena, court order, or governmental request
• Enforce our Terms or investigate potential violations
• Detect, prevent, or address fraud, security, or technical issues
• Protect the rights, property, or safety of users, the public, or us

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction. We will notify users of any change in ownership or use of personal information.

We share information at your explicit direction — for example, when you generate a PDF quote or invoice and email or share it with your customer.

We do not sell your personal information for monetary or other valuable consideration, and we do not share it for cross-context behavioral advertising as those terms are defined under U.S. state privacy laws.

You can:

• View and edit most of your information directly inside the App
• Request a copy of the personal information we hold about you, or request correction or deletion, by emailing jarrod@jandhtechnology.com
• Delete your account from within the App at any time

You can manage push-notification settings in your device settings. Transactional emails (account, security, billing) are required to operate the Apps and cannot be disabled while you have an active account.

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of your personal information
• Correct inaccurate personal information
• Opt out of the “sale” or “sharing” of personal information — we do not sell or share personal information as those terms are defined
• Limit use of sensitive personal information
• Be free from retaliation for exercising your rights

To exercise these rights, email jarrod@jandhtechnology.com. We may need to verify your identity before responding.

You have the right to access, rectify, erase, restrict, or object to processing of your personal information, and the right to data portability. You also have the right to lodge a complaint with your local supervisory authority. To exercise these rights, email jarrod@jandhtechnology.com.

Residents of states with comprehensive privacy laws (including but not limited to Virginia, Colorado, Connecticut, Utah, and Texas) may have similar rights to access, correct, delete, and obtain a copy of their personal information, and to opt out of certain processing. Contact us at the address above to exercise these rights.