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J&H Technology

Help

Support

Last Updated: October 19, 2026Effective Date: October 19, 2026

1.Contact us

Email jarrod@jandhtechnology.com with your question. If something went wrong, tell us which app you are using and the app version. We reply within 2 business days.

In Slang Decoder you can also open Settings and tap Help & Support to email us, report a bug, or request a feature. The app version is shown on the same screen.

2.Slang Decoder subscription

2.1Manage or cancel Premium

Premium is billed through your Apple ID. On your iPhone, open Settings, tap your name, tap Subscriptions, choose Slang Decoder, and tap Cancel Subscription. Cancel at least 24 hours before the trial or billing period ends to avoid being charged. Premium stays active until the end of the period you have paid for.

Slang Decoder is available for iPhone only, so there is no Google Play subscription to manage.

2.2Restore purchases

If you reinstall the app or move to a new iPhone, sign in to the App Store with the Apple ID you subscribed with. Then open Slang Decoder, go to Settings, tap Upgrade to Pro, and tap Restore Purchases at the bottom of the screen.

3.Your Slang Decoder account and data

3.1Delete your account

In Slang Decoder, use either of these:

  • Settings, then Privacy & Data, then Delete Account, then Delete Everything
  • Settings, then Account, then Delete Account, then Delete Forever

This permanently deletes your account and your learning progress, favorites, streaks, and suggestions from your device and our servers. It cannot be undone. Deleting your account does not cancel an active subscription, so cancel it first as described above.

If you never signed in, Settings, then Privacy & Data shows Delete All Data instead, which removes everything the app has stored on your device.

3.2Export your data

Open Settings, tap Privacy & Data, and tap Export My Data to save a copy of your favorites, learned terms, and settings.

4.More help